Toyota in pain: a lesson to the little man?

Toyota's current legal woes got me to thinking about something.

One of the questions begged is whether or not Toyota has been ignoring consumer complaints for many years prior to the recent upheavals. Apparently complaints to both Toyota and the government have gone largely neglected for as much as the last 10 years.

Having been the owner of a Highlander, I remember a time when we were having brake issues as well, and also remember how annoyed I was when my worries were shrugged off as "just an SUV/Truck thing." Uh huh.

Well look now at who's benefiting from Toyota's down slide into abysmal legality: all the other car manufacturers, and particularly American ones (in America of course). What am I getting at? Well it's in the best interest of Toyota's competitors that the lead company hit such a HUGE wall, no pun intended. What does this mean? Well, with respect to nuances not covered by my analysis, people should consider complaining more to competing companies for a sympathetic ear when such things occur, rather than the government, or the company in question (especially, the company in question); and companies as a whole should open up their public relations to such possibilities.

Just another of my many wandering thoughts.

Many nights DTC

Addison.